Keeping Safe and Navigating COVOID-19 (Coronavirus)

Dear valued client and families,

As the world grapples with the fast-moving covid-19 virus, the impacts for many countries, businesses and most importantly people, are significant and unprecedented. 

Our role is to support you in living life with blindness and low vision and helping you achieve the things you want and need to do. I am writing to let you know that through this public health crisis, we will continue to be here and to serve you in the best ways we can.

Your health and safety is of great importance to us, as is that of our employees, volunteers and everyone else in our communities. Navigating our way through this time successfully relies on compassion, understanding and vigilance for the safety of those around us as well as ourselves.

With this in mind, I wanted to personally reach out to reassure you of some of the measures we are putting in place to keep you safe, and to continue being here for you under changeable circumstances. Please note:

• Health and Safety– Rest assured our team is taking precautionary measures to keep you and themselves safe. This may mean appointment times or methods could be subject to change as circumstances change, and we appreciate your understanding during this time.
• Contingency planning to continue service - we are preparing contingency plans for continuing service and working remotely should we need to.
• Appointments, events and community activities – at this time, we are still running all services and activities as normal. We are fortunate that covid-19 cases remain isolated in New Zealand, but we will keep you updated if plans need to change.
• Get in touch – We are here to help, and if you are unsure please ask. You can contact our National Contact Centre on 0800 24 33 33 or by emailing [email protected]

Please take care, and stay safe.

John Mulka

Blind Low Vision NZ Chief Executive